VSF Germany's anonymous reporting hotline

Whistleblowers are the most effective weapon against any form of corruption and unethical behaviour. Your knowledge prevents harm and protects this organization. 


You do not have to be a VSF Germany employee to use this hotline. This channel is available to anyone who wants to send us information about illegal or unethical acts perpetrated in the name of VSF Germany.

The hotline operates 24/7/365 and is run by an independent, third-party provider. It is designed to protect your confidentiality and anonymity. Please write down the passwort to your case-inbox and stay in touch.

Last but not least: VSF Germany's prohibits retaliation against whistleblowers. 

What happens after sending the report?

After submitting your report:

  1. you'll be shown the access information to an anonymous case-mailbox: copy/paste or download it;
  2. an automatic confirmation of receipt will be sent to your case-mailbox;
  3. an internal investigation will start; 
  4. within 7 days: a personalized confirmation of receipt of your notification will be send to your case-mailbox or any other address you have specified (email, fax, postal address). The personalized confirmation of receipt may contain questions about the submitted data in order to expedite any investigations into the reported incident.
  5. within 3 months: you will receive feedback on measures planned and already taken, as well as the reasons for them. Please note that any feedback sent to you will not contain any data that could affect internal investigations or the rights of the persons named in the report.


What are we interested in?

In short: every illegal or unethical act perpetrated in the name of our organization. This includes: corruption, bribery, theft, embezzlement, fraud, competition and antitrust violations, money laundering, terrorism financing, accounting fraud, accounting violations, health protection, HSE, discrimination, harassment, data privacy.  

A question of trust

We don't want to know who you are. What matters is the content of your report. It's that simple. 

Other contacts

You can also contact us via:
- telephone: +254 722 517030
- postal address: Bernd Serway, Neuhauserstrasse 34, 72555 Metzingen Germany

If you want to pass us a report during a face-to-face meeting, contact us via this web interface or one of the addresses mentioned above.


Submit report

How our whistleblower system protects you

  • The system is like a locker, accessible from two sides.
  • Your details and files are transmitted encrypted.
  • We do not collect and receive any data for your identification.
  • A technical tracing to you is not possible.